Important remarks

  • Guide language on all excursions is English. Other languages can be booked in advance on private tours or for group tours
  • All excursions include transportation from/to Kirkenes (pick up at hotel or pier, pick up at airport is not included)
  • Duration is from start in Kirkenes and drop off in Kirkenes, transfers by bus are included in the total time limit
  • Tours between 9.00 and 12.00 fit for guests travelling by Hurtigruten (pick up and/or drop off at pier)
  • Warm winter clothing is included on all outdoor activities like husky, snowmobiling, king crab safaris
  • Rates are based on a booking of min 2 adults, some excursions are only operated if min 4/6 persons
  • On most of the tours children under 12 years: 50% discount. Some excursions have an age limit.
  • Snowmobile: prices for 2 persons per snowmobile, for single snowmobile extra fee (must be booked in advance)
  • Snowmobile: driving licence is required, persons without driving licence and children only permitted as passengers
  • Husky: prices for 2 persons per husky sledge, for single sledges extra fee (must be booked in advance)
  • Husky: age limit is 7 years
  • Snow hotel takes an extra fee for Christmas and New Year Eve dinner
  • Tours incl a meal: The menu is set on our tours and if you have special food preferences/allergies we need to know that in advance
  • Some activities are not available in Christmas and Eastern
  • Not all activities run every day
  • We cannot guarantee a sighting of Northern Lights
  • On some excursions groups with more than 20 persons will be divided in 2 groups
  • Many of our winter activities are subject to change due to weather- and ice conditions. As a responsible tour operator Pasvikturist AS reserves the right to change the routing and the duration of the excursions without prior notice (no refund). Northern lights can never be guaranteed on the excursions.
  • Pasvikturist has the right to cancel excursions in the event of adverse weather or driving conditions (money will be refunded)
  • In the beginning (DEC) and end (APRIL) of the winter season tours can be changes due to snow and ice conditions. If the tours are not possible as booked guests get an alternative offer
  • All guests are advised to arrange their own travel insurance which also covers winter sports, snowmobile tours, boat trips, fishing trips, husky safaris and general winter and summer activities. Please check with your insurance company (insurance cannot be issued by Pasvikturist AS).

Cancellation terms

Tours 1-9 persons

In the event of cancellation:

  • less than 1 week prior to the tour: 100% of the total amount must be paid
  • please note: if you have received an order confirmation and you cancel your booking, we will keep 150 NOK per person per tour administration fee, regardless of the cancellation time
  • please note: not valid for private tours and tours with limited capacity like KI14, KI29, KI29A,KI44, KP01, KP02

Packages 1-9 persons

In the event of cancellation:

  • less than 4 weeks prior to the tour: 50% of the total amount must be paid
  • less than 1 week prior to the tour: 100% of the total amount must be paid
  • please note: if you have received an order confirmation and you cancel your booking, we will keep 150 NOK per person per tour administration fee, regardless of the cancellation time
  • please note: not valid for private tours and tours with limited capacity like KI14, KI29, KI29A,KI44, KP01, KP02

Tours and tour packages, Groups from 10 persons

In the event of cancellation:

  • less than 4 weeks until 2 weeks prior to the tour, 50% of the total amount must be paid.
  • less than 2 weeks prior to the tour, 100% of the total amount must be paid.
  • please note: if you have received an order confirmation and you cancel your booking, we will keep 150 NOK per person per tour administration fee, regardless of the cancellation time.

All private-  and exclusive tours with limited number of places (max 16 places)*

In the event of cancellation:

  • from the booking confirmation is received until 4 weeks prior to the tour: 20% of the total amount must be paid.
  • less than 4 weeks, 100% of the total amount must be paid.

*valid for KI14, KI29, KI29A,KI44, KP01, KP02

Transfers and transportation services and guide service

In the event of cancellation

  • less than 1 week until 72 hours to the tour: 50% of the total amount must be paid.
  • less than 72 hours to the tour: 100% of the total amount must be paid.
  • please note: if you have received an order confirmation and you cancel your booking, we will keep 150 NOK per person per tour administration fee, regardless of the cancellation time.

Change of the booking, done by the client:

All changes done by the clients less than 4 weeks prior: To cover any expenses (bank fee, working hours ….) we reserve a cancellation fee for all bookings that are confirmed by Pasvikturist and which are canceled by the customer later than 4 weeks before arrival. All changes, alterations or cancellations to the reservation confirmed by Pasvikturist, have to be done in written form within our opening hours Mon-Fri
email: booking@optimaldigital
The requested changes are subject to the written approval of Pasvikturist AS. If changes courses extra costs: must be covered by the client.
All guests are advised to arrange their own travel insurance .

Our bank account:
Pasvikturist AS, Dr Wesselsgate 15B, PB 157, 9915 Kirkenes
Iban NO8775950506296
Swift adress: DNBANOKKXXX

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